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07
Feb
PROBLEM: In principle the newIridium 9555’sUSB data kit should have been more straightforward to use than the clumsier RS-232 serial port data kit used by the older 9505A. Most of our customers had no problems using the 9555 for data. However, some customers had serious problems that used up a lot of technical support time.
SOLUTION: In June 2009, we stopped renting the Iridium 9555 for customers wanting data services. We are waiting for Iridium to write better USB drivers. We can support 9505As needing dataovera computer’sRS-232 serial port, PCMCIA port,or (usually) theUSB (port).
Guy Arnold
